A young Jeff contends with troubles at home and school. Years later, his strange behavior evolves into murderous deeds that slip past the police.

Left to live alone after his parents' turbulent divorce, high school senior Jeff breaks routine when he invites a hitchhiker into his home.

From high school to the Army, Jeff struggles to find stability. While living in his grandmother's house, Jeff begins targeting young men at gay bars.

Jeff's list of victims grows longer without a full police investigation. An encounter with a teen lands him in jail. Later, he gets his own apartment.

Aspiring model Tony moves to Madison and meets Jeff at a bar, beginning a relationship through handwritten notes that takes a dark turn.

A prominent activist meets with Glenda, who recounts her harrowing experiences living next door to Jeff and how her concerns went largely ignored.

As Jeff awaits trial, his father deals with his own demons, the Milwaukee police try to save face and the victims' families share their stories.

Glenda, the victims and their families do their best to move forward despite haunting memories, while Jeff attracts fanfare from behind bars.

In prison, Jeff's newfound fame makes him a target. His parents seek closure and Glenda pushes for a memorial on familiar grounds to honor the victims.