June 1904: An artist, commissioned to paint Lady Marjorie's portrait, takes a shine to Sarah and convinces her to pose for him. The painting, depicting Sarah and her roommate, is a bit racy, and when the Bellamy's see it in a public exhibit, they fire both girls for what they wrongly conclude is "questionable behaviour."

August 1904: Finding themselves alone and having the run of the house, the junior servants indulge in a night of wild partying. When James, the Bellamy's son, show up unexpectedly, the party takes an unusual turn, causing Sarah to reevaluate her life. Unhappy with what she sees, she makes a monumental decision that will alter her course forever.

May 1905: When Elizabeth returns home from abroad, her parents plan her debut into society, but the spirited young girl has little interest. She reluctantly agrees, but at the last moment, has a change of heart and flees. Rose, more like a sister than a servant, steps up and makes the girl see the situation in another light.

December 1905: Elizabeth falls for a young German baron, whom her father is suspicious of. Richard quickly uncovers the Baron's secret, but as it turns out, Baron Klaus von Rimmer is hiding another secret, which Rose accidentally stumbles upon. The events of the evening compel one of the servants to betray not only the family, but the country as well.

October 1906: Mary, the new housemaid confides in Richard that she's pregnant, the result of an assault by a man who drunkenly forced himself on her. Insisting he must bear responsibility, she reveals the man is Myles Radford, the son of Richard's friend (and her previous employer), General Radford. Myles, outraged that Richard has the gall to question his integrity, gets even with a classless move that could have enormous legal, financial, and moral ramifications.

Summer 1906: Captain Hammond, a handsome young friend of James', graciously agrees to escort Lady Marjorie to the opera. Feeling a strong mutual attraction, they quickly realize how compatible they are, despite the age difference, Abuzz with gossip, the servants seem to be the only ones aware of what's going on.

April 1907: Believing destiny brought them together, Emily, the scruffy kitchen maid, falls deeply and hopelessly in love with a footman named William. When his mistress, Mrs. Van Groeben, learns about his relationship with Emily, she angrily orders William to stop seeing her, leaving Emily heartbroken and driven to an act of desperation.

November 1907: Everyone's been concerned about Mrs. Bridges, who's been despondent ever since Emily's suicide, but when they discover she took a baby from his pram when his mother wasn't looking, and brought him home with her, they realise she's suffering from a mental breakdown. Hoping to keep the incident quiet and protect everyone's reputations, the Bellamys return the baby to his parents and offer compensation, but refuse to divulge Mrs. Bridges' identity. The father, furious that they consider themselves above the law, has Mrs. Bridges arrested and during her hearing, Hudson makes an extraordinary gesture he hopes will keep her out of prison.

Autumn 1908: While providing food for the homeless, James and Elizabeth are surprised to run into Sarah whose been living on the street. Elizabeth insists upon taking her back to Eaton Place where she's given a job as a scullery maid. Sarah immediately reverts to her old tricks and, claiming to be a medium, causes an uproar when she tries to conjure up the spirit of Emily during a séance.